Chapter 2: An Overview of Title II of the ADA

A.  The Americans with Disabilities Act

        The Americans with Disabilities Act (ADA)[93] is a broad remedial civil rights law enacted to address the historic and pervasive discrimination against people with disabilities in all areas of public life.   Until the ADA was passed, people with disabilities lacked the type of uniform federal protection already extended to individuals who experience discrimination on the basis of race, sex, religion, national origin, and age.

        In enacting the ADA, Congress declared that “discrimination against people with disabilities persists in such critical areas as employment, housing, public accommodations, education, transportation, communication, recreation, institutionalization, health services, voting, and access to public services.”[94]  It also recognized that discrimination comes in many forms: outright intentional exclusion; the discriminatory effects of architectural, transportation, and communication barriers; overprotective rules and policies; failure to make modifications in policies, existing facilities, and practices; exclusionary qualification standards and criteria; and segregation and relegation to lesser programs, services activities, benefits, jobs, and other opportunities.[95]  Congress noted the tremendous cost of this discrimination to people with disabilities, including inferior status in society, relegation to a position of political powerlessness based on characteristics beyond their control and stereotypes and assumptions not indicative of true ability,[96] and denial of the opportunity to compete on an equal basis.[97]  Equality of opportunity, full participation, independent living, and economic self-sufficiency were all identified as goals of the Act.[98]  

        To achieve these goals, Congress provided “a clear and comprehensive national mandate for the elimination of discrimination against individuals with disabilities.”[99]  The ADA is extremely broad in scope: Title I covers private employment;[100] Title II covers state and local government programs and services, including public transportation;[101] Title III covers privately owned places of public accommodation such as restaurants, movie theaters, retail businesses, private schools, health and social service establishments, and other businesses open to the public;[102] Title IV covers telecommunications;[103] and Title V contains miscellaneous provisions, including provisions relating to the application of the ADA to insurance, the relationship between the ADA and state laws prohibiting discrimination on the basis of disability, and prohibition on retaliation for filing charges or invoking rights under the ADA in any other manner.[104]  Many parts of the ADA were modeled on existing civil rights laws. The definition of disability and much of the substantive provisions of Titles I, II, and III are modeled on regulations implementing Section 504 of the Rehabilitation Act.  For this reason, case law under Section 504 is often considered relevant in ADA cases.  The ADA contains a provision making clear that it should be interpreted in a manner that gives at least as much protection to people with disabilities as Section 504.[105]

        One of the chief goals of the ADA was to eliminate discrimination and other barriers in employment.  During the hearing process that led to the ADA’s passage, Congress heard extensive testimony about “the staggering levels of unemployment and poverty of people with disabilities”[106] and the high percentage of unemployed people with disabilities on public benefits.[107]  This testimony is referred to extensively in the Committee Reports.  Both the House and the Senate reports discuss a Lou Harris poll that found that two-thirds of unemployed people with disabilities of working age said they wanted to work.[108]  The ADA goal of increasing employment of people with disabilities is consistent with many of the goals of PRWORA and state TANF programs.

        Unfortunately, despite the passage of the ADA, unemployment and underemployment of people with disabilities is still a major problem.  An updated Lou Harris poll conducted in 1998 found that only 29% of adults with disabilities were working full or part-time, as compared to 79% of those without disabilities. Further, 72% of those with disabilities who were not employed said they would prefer to work.[109]  In advocating on behalf of TANF clients with disabilities, advocates should not lose sight of this problem.  The results of the study suggest that exempting large groups of people with disabilities from work and other program requirements may not be the best solution for people with disabilities.  In the long run, these exemptions may contribute to isolation and exclusion of people with disabilities and make economic independence more difficult to achieve.

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B. Title II of the ADA

        The Title II prohibition on discrimination contained in the statute is brief.  It reads: “[s]ubject to the provisions of this subchapter, no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of services, programs or activities of a public entity.”[110]  The ADA requires the Department of Justice (DOJ) to promulgate regulations implementing Title II,[111] and it is these regulations that contain the specific prohibitions and requirements of Title II. With a few important exceptions, Title II provides that the regulations must be consistent with the Department of Justice Section 504 “coordination regulations.”[112]  To date the Supreme Court has not ruled on the validity of the ADA Title II regulations.

(i) The Scope of Title II

        Title II applies to the programs and services of a “public entity,” which is defined as “any State or local government, any department, agency, special purpose district or other instrumentality of a State or States or local government, and the National Railroad Passenger Corporation and any commuter authority.”[113]  

        Public entities are bound by many of the prohibitions in Title II, regardless of whether they provide a service directly or “through contractual, licensing or other arrangements.”[114]  In other words, state and local governments and agencies remain accountable for the accessibility, design, administration and other aspects of their programs even when they do not provide services directly but contract or license these services out to others.[115]  However, Title II does not apply to every privately operated program just because it is licensed by a state or city agency.  To be subject to Title II, a program or service must be a program or service of a state or local government.[116]  State lotteries, for example, have been held by many courts to be state programs, and thus the services of retailers licensed to sell lottery tickets have been held to be subject to Title II.[117] The fact that the state issues a liquor license to a privately owned and operated restaurant does not bring the restaurant within the ambit of Title II.[118]   A state agency that issues liquor licenses operates a licensing program, not a restaurant program, and so it is the licensing program that is subject to Title II, not the restaurant.[119]

        When a private agency receives some, but not all, of its funding from a state or local government program, it may not be clear whether the private agency is operating as a state or local government entity.  Program descriptions, contract language, and other documents will be relevant to determining whether the private program is implementing or a part of a public entity’s program.  The catchall phrase “other arrangements” in “contractual, licensing or other arrangements” suggests that this requirement was meant to be read broadly.

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(ii) Who’s Protected

        The ADA protects people with disabilities.  The ADA defines “disability” as: (1) “a physical or mental impairment that substantially limits one or more of the major life activities of such individual,” (2) “a record of such an impairment,” or (3) “being regarded as having such an impairment.”[120]  ADA regulations give examples of impairments,[121] but the list is illustrative and not exclusive.[122]  The ADA definition of disability is a functional one, based on the degree of limitation caused by impairment.  One person with diabetes may qualify as a person with disability under the ADA[123] while another person with diabetes does not.[124]  Unlike the definition of disability used by the Social Security Disability (SSD) and Supplemental Security Income (SSI) programs,[125] the ADA has no listings of conditions or specific levels of severity for particular conditions that an individual must meet.  The key issue is whether the individual has an impairment that results in a substantial limitation in a major life activity.  There has been extensive litigation on the question of whether individuals with certain disabilities are covered by the ADA; indeed, it has been one of the most contentious issues under the law.[126]

        The ADA also protects individuals who do not have a disability themselves but who have a known relationship or association with someone who does have a disability, when the nature of the discrimination is based on a known relationship.[127]

        Some conditions are excluded from the definition of “individual with a disability.” Homosexuality, bisexuality, and other conditions labeled in the statute as “sexual disorders,” as well as kleptomania, pyromania, and compulsive gambling are not disabilities under the ADA.[128]  Individuals “currently engaging in illegal drug use when the covered entity acts on the basis of such use” are also excluded from coverage under the ADA.[129]  Individuals who have successfully completed or who are currently participating in supervised drug rehabilitation programs and are no longer engaged in illegal drug use are protected under the Act.[130]  EEOC’s Technical Assistance Manual for Title I of the ADA[131] states that “current” means “recently enough to justify an employer’s reasonable belief that involvement with drugs is an ongoing problem,” and is not limited to “the day of use, or recent weeks or days.”[132]  Most courts have interpreted “current use” broadly and held that individuals who have not used illegal drugs for weeks, a month or even more are “current” users.[133]  In some employment discrimination cases, courts measure the recency of use from the date the individual is notified that she has been discharged, rather than the actual employment termination date,[134] making it even more difficult for individuals to demonstrate that use is not current. It is a violation of the ADA, however, to deny current users of illegal drugs health care services or services provided in connection with rehabilitation on the basis of illegal drug use if the individual is qualified for the services.[135]  Alcoholism is a disability under the ADA.[136] 

        To be protected under Title II, an individual must not only have a disability but must also be a “qualified individual with a disability,”[137] which is defined as “an individual with a disability who, with or without reasonable modifications to rules, policies, or practices, the removal of architectural, communication or transportation barriers, or the provision of auxiliary aids and services, meets the essential eligibility requirements for the receipt of services or the participation in programs or activities provided by the public entity.”[138] These concepts are discussed in Part Two.

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(iii) Prohibited Activities Under Title II

        The Title II regulations contain four main standards: 1) a general prohibition on discrimination; 2) a standard for communication access; 3) a standard for accessibility to existing program facilities; and 4) a standard for new construction and alterations.

        The general prohibition on discrimination in Title II states, “no qualified individual with a disability shall, by reason of such disability, be excluded from or denied the benefits of the services, programs, or activities of a public entity, or be subject to discrimination by any such entity.”[139]  Discrimination is defined broadly to include:

Directly, or under contract, licensing or other arrangements:

1) denying a qualified individual with a disability an opportunity to participate in or benefit from an aid, program or service;[140]

2) providing an opportunity to participate in or benefit from the aid, benefit or service that is not equal or not as effective in providing an equal opportunity to obtain the same result or reach the same benefit;[141] 

3) providing different or separate aids, services or benefits to an individual with a disability or class of individuals with disabilities than those provided to others except when necessary to provide benefits or services that are as effective as those provided to others;[142]

4) aiding or perpetuating discrimination by providing significant assistance to an agency that discriminates on the basis of disability;[143]

5) denying people with disabilities an opportunity to participate in planning or advisory boards;[144]

6) otherwise limiting a qualified individual with a disability in the enjoyment of any right, privilege, advantage or opportunity enjoyed by others receiving the aid, benefit or service;[145]

7) excluding people with disabilities from programs that are designed for people without disabilities; or[146] 

8) using “criteria or methods of administration” that have a discriminatory effect, or that have the purpose or result of substantially impairing the goals of the program or service for people with disabilities, or that perpetuate discrimination of another public entity under common control. [147]

In addition, a public entity is prohibited from:

1) making site selections for facilities that have a discriminatory effect or that have the purpose or effect of substantially impairing the objectives of the service, program or activity for people with disabilities;[148]

2) using criteria in the selection of procurement contractors that have a discriminatory effect;[149]

3) administering licensing or certification programs in a manner that has a discriminatory effect or establishing criteria for the activities of licensees that subject people with disabilities to discrimination;[150] 

4) using eligibility criteria that screen out or tend to screen out individuals or a class from full enjoyment of programs and services unless necessary for the provision of the service;[151]

5) placing surcharges to cover the cost of auxiliary aids or measures taken to provide program access; or[152]

                6) requiring people with disabilities to accept accommodations they do not want.[153] 

Public entities must:

1) make “reasonable modifications” in policies, practices or procedures when necessary to avoid discrimination unless it can demonstrate that it would “fundamentally alter” the nature of the program or service; [154] and

2) administer programs and services in the “most integrated setting appropriate to the needs of qualified individuals with disabilities.”[155]

        The regulations also make clear that it is not discrimination to provide benefits, services and advantages to people with disabilities or to a particular class of individuals with disabilities that are “beyond” those provided to others.[156]

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(iv) Communication Access

        Under Title II, public entities must take appropriate steps to ensure that communication with applicants, participants, and members of the public with disabilities are “as effective” as communication with others.[157]  Specifically, public entities must:

1) Provide appropriate auxiliary aids and devices where necessary to afford an individual with a disability an equal opportunity to participate in and enjoy the benefits of a service, program or activity of a public entity.[158] Auxiliary aids and devices include qualified sign language interpreters, readers, open and closed captioning, telecommunication devices for the deaf (TDDs), and assistive listening devices;

2) Use TDDs or equally effective telecommunication systems to communicate with those with impaired speech or hearing when the public entity communicates by telephone with applicants and beneficiaries;[159]

3) Provide telephone emergency services, “including 911 services,” with “direct access” to people who use TDDs and computer modems;[160]

4) Ensure that interested persons, including people with vision and hearing impairments, can obtain information on the existence and location of accessible services, facilities and activities; and[161] 

5) Place signage at all inaccessible entrances to each of its facilities directing individuals to accessible entrances, or to locations where they can obtain information about accessible facilities.  The regulations require the use of the international symbol for accessibility at accessible entrances.[162]  DOJ has indicated in guidance that signs must also be posted indicating the existence and location of TDDs near phone banks that do not have TDDs and elsewhere.[163]  

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(v) The Program Access Standard

        In addition to the Title II reasonable modification requirement and the Title II requirements for new construction, Title II also requires existing programs to be operated so that individuals with disabilities are not excluded from participation because the public entity’s facilities are physically inaccessible to or unusable by people with disabilities.[164]  The relevant inquiry is whether each program, service or activity “when viewed in its entirety” is accessible to and usable by people with disabilities.[165]  State and local governments can achieve program accessibility in a variety of ways, and need not make every building or facility accessible to or usable by people with disabilities, as long as the program is accessible in its entirety.[166]  Public entities also have an obligation to keep features such as ramps, elevators, TDDs, and accessible bathrooms in working condition.[167]   

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(vi) New Construction and Alterations

        Facilities or parts of facilities built by or for the use of public entities must be designed and built so that they are “readily accessible to and usable by” people with disabilities if construction began after January 26, 1992.[168]  Alterations to facilities must, to the maximum extent feasible, be made so that the part altered meets this standard.[169]  New construction and alterations must conform to one of two specific access design standards.[170] With one exception, they can depart from this standard only when equivalent access is provided.[171]  

        Newly constructed and altered roads must have curb ramps or sloped areas at intersections with curbs or other barriers,[172] and newly constructed or altered walkways must also contain curb ramps or sloped areas at intersections.[173]  

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(vii) Miscellaneous Provisions

Individuals cannot be compelled to accept accommodations, services or benefits.[174]

Title II regulations prohibit discrimination by state and local governments in all aspects of employment, and the requirements of Title I apply if the public entity is also covered under Title I.[175]

Title II of the ADA, and the other Titles, do not limit or invalidate state laws that provide greater or equal protection to people with disabilities.[176]  

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 (viii) Exceptions and Defenses

        Public entities do not have to make reasonable modifications in policies and practices when it would “fundamentally alter” the program.[177]  Nor do they have to take action that would make programs accessible to and usable by people with disabilities,[178] or assure effective communication with applicants, participants and the public[179] if it would “fundamentally alter” the nature of the program or if it would result in “undue financial and administrative burdens.”[180]  “Fundamental alteration” and “undue burden” are affirmative defenses that public entities must plead and prove.[181]  Title II contains other defenses. In addition, public entities can provide separate programs when necessary to ensure equality for people with disabilities[182] and can use eligibility criteria that screen or tend to screen out people with disabilities when necessary to provide the program or service.[183]  

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C. Title II Implementation and Enforcement

(i) Designation of Responsible Employee

        Title II regulations require all public entities with more than 50 employees to designate a responsible employee to coordinate ADA requirements and investigate complaints, and make available to all interested individuals the name, address, and telephone number of the individual or individuals who are designated.[184]  If both State and local government agencies administer a program and have more than 50 employees, both must satisfy this requirement.  The purpose of this requirement is to ensure that individuals dealing with large bureaucracies can easily find a responsible person who is knowledgeable about the ADA and can communicate to others in the agency who may be unaware of their obligations.[185] DOJ has made clear that this requirement does not relieve an agency from its obligation to make sure that all agencies comply with the ADA, but ensures that any failures by ADA employees can be “promptly corrected.”[186]  To be effective, the ADA Coordinator “must have the authority, knowledge, and motivation to implement the regulations effectively.”[187]       

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(ii) Notice Requirements

        Title II regulations require public entities to make available to applicants, participants, beneficiaries and “other interested persons” information about Title II and its applicability to the services, programs, or activities of the public entity.  The information must be provided in a manner “as the head of the entity finds necessary” to inform individuals of the protections against discrimination assured by Title II.[188] Interpretive Guidance to the regulations mentions handbooks, manuals and pamphlets distributed to the public, posters in service centers and other public places, and TV and radio broadcasts as possible means of dissemination.[189]  Notice must be effectively communicated to people with communication impairments,[190] by methods such as open and closed captioning public service announcements, audiotape, and Braille.  Notices should include the name, telephone number and address of the agency’s ADA Coordinator.[191]  In order to be effective, notice should be provided not once but on an ongoing basis.[192]  Notice must be given in response to individual questions and requests, and “proactively,” when it has not been requested.[193] The ADA Title II Action Guide for State and Local Governments, which was prepared by Adaptive Environments Center and funded by the National Institute for Disability and Rehabilitation Research, recommends that notice also be included in applications for programs, services, and benefits.[194]  Courts have held that these notice requirements are enforceable.[195] 

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(iii) Grievance Procedure

        Title II regulations require public entities with more than 50 employees to adopt and publish grievance procedures providing for “prompt and equitable resolution of complaints alleging any action that would be prohibited by this part.”[196]  Information about the availability of grievance procedures should be included in ADA posters, brochures, announcements and by other methods. At least one court has held that individuals can sue to challenge the failure to have grievance procedures.[197]  As claims related to compliance with this requirement have been raised in very few cases,[198] there is no case law on what constitutes an acceptable grievance procedure, prompt resolution of claims, or adequate publication of the procedure. 

        The ADA Title II Action Guide for State and Local Governments recommends that agencies’ ADA grievance procedures include:

                1) a detailed description of the procedure for filing a grievance;

                2) a two-step review process that allows for an appeal;

                3) reasonable time frames for review and resolution of the grievance; and

                4) good record-keeping for complaints and documentation of action taken to resolve           grievances.[199]

        When necessary, agencies must make reasonable modifications in grievance procedures for people with disabilities to enable them to have an equal opportunity to use the procedure. This includes providing assistance with completing grievance procedure forms when needed because of a disability and providing alternatives to written grievances, such as the ability to file oral grievances and grievances by phone, when necessary to enable people with disabilities to have meaningful access to the grievance procedure.

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(iv) Compliance Monitoring

        Title II regulations do not discuss or specifically require compliance monitoring by public entities.  However, the need for public entities to engage in compliance monitoring logically follows from other Title II requirements.  As a practical matter, compliance monitoring is the only way of ensuring that public entities comply with Title II.  State and local government programs and services are often operated by immense bureaucracies at many different sites, by employees who come and go over time.  Practically speaking, there is no other way that state and local government’s can know whether programs and services are accessible to and usable by people with disabilities.  Compliance monitoring has been ordered by courts as a remedial measure under Title II, [200] and has been a standard feature in Title II consent decrees.[201] At least one court has held that a public entity’s failure to have policies and procedures to ensure ADA compliance did not violate the ADA.[202] Advocates should therefore do whatever they can to get public entities to voluntarily undertake compliance monitoring.  They should also anticipate ADA violations when it does not occur.

        When a public entity contracts with private agencies to provide services, compliance monitoring should include the programs and services provided under contract as well.  In the words of the Title II Action Guide for State and Local Governments, “[e]nsuring that private agencies operating public programs comply with nondiscrimination requirements requires ongoing monitoring.”[203]  Arguably, compliance monitoring is even more essential when public services are contracted out because public entities will have little or no idea what contract agencies are doing unless they monitor the activities of these private organizations.  In one case, a court criticized a public entity for budgeting only one on-site ADA compliance inspection per year of private agencies under contract to provide services and for asking contractors whether they were complying with the ADA instead of conducting their own inquiry.[204]

        The ADA Title II Action Guide suggests that public entities can satisfy the need for monitoring of contract agencies by:

1) requiring contractors to conduct their own evaluations of the accessibility of their programs and draft their own plans for ADA compliance;

                2) including ADA requirements in every new request for proposals (RFPs);

3) reviewing ADA requirements when contracts and leases are negotiated, revised and renewed;

4) including ADA requirements in standard contracts;

                5) inviting contractors to attend ADA trainings conducted by public entities;

6) canceling contracts that do not comply with access requirements within a specified period of time; and

7) checking ADA compliance when monitoring contract compliance and conducting ADA compliance reviews.[205] 

While these activities will go a long way toward achieving compliance by contract agencies, advocates should take the position that public entities cannot delegate away all of their responsibility in this area, and must oversee at least some aspects of compliance monitoring by private agencies, to make sure that it is taking place and that monitoring procedures, evaluations, and plans are adequate.  

        In November 1999, the Department of Labor (DOL) issued interim regulations under the Workforce Investment Act (WIA),[206] prohibiting WIA-funded programs from discriminating on the basis of race, religion, sex, national origin, age, political affiliation, belief or disability.[207]  The section of the regulations on disability discrimination is modeled on ADA Title II regulations, and thus sheds light on the federal government’s current views about Title II compliance by programs closely related to TANF programs. The interim regulations require each Governor to submit a document to DOL, called a “Method of Administration,” containing assurances that the state and WIA grant recipients will comply with non-discrimination requirements and containing a detailed description of how the state will do so. The Method of Administration must include assurances about and descriptions of the following:

1) the names of equal employment opportunity officers and each grantee who has an obligation to monitor compliance with non-discrimination requirements, develop and review non-discrimination policies, investigate non-compliance, monitor compliance, and report to state officials;

                2) adequate training for these officers so they can fulfill their obligations;

3) publicity of non-discrimination policies and the complaint process, using language specified in the regulations;  

                4) record keeping by grantees so that compliance can be monitored;

                5) confidentiality policies for such records;

                6) oversight by the Governor to ensure that grant recipients keep records;

7) a complaint procedure with detailed notice to complainants about complaint resolution and the time frames specified in the regulations;

8) a system for determining whether grant recipients are likely to comply with non-discrimination mandates;

9) a compliance monitoring system that includes specific types of data analysis, review of grantees’ policies, procedures for obtaining prompt corrective action, and documents showing compliance with the Method of Administration and Section 504 of the Rehabilitation Act;

10) a deadline for developing a Method of Administration and a requirement that the Method of Administration be updated whenever necessary, with notice to DOL of any updates; and

11) optional compliance reviews before a state provides a grant to a grantee and compliance reviews after grants are made.[208]

        These interim regulations reflect an understanding that detailed written plans, investigative authority, compliance reviews, record-keeping, training, standards for evaluating compliance, and clear lines of responsibility are all necessary to ensure compliance by states and grantees with non-discrimination mandates.  They provide a useful model for the types of measures advocates may want to urge TANF programs to adopt to ensure compliance with Title II.

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(v) Deadlines and Enforcement

        Title II went into effect on January 26, 1992.[209]  Title II regulations gave public entities until January 26, 1995 to complete structural changes to achieve program access.[210] The term “structural changes” refers to architectural changes and some communication access changes, not changes in program policies and procedures.  

        Title II can be enforced by filing an administrative complaint with DOJ within 180 days of the discriminatory conduct or with one of the seven designated federal agencies identified in the Title II regulations[211] or by filing a lawsuit.[212]  The Department of Health and Human Services (HHS) is the designated agency for handling complaints involving programs, services, and activities relating to social services programs;[213] the Department of Labor (DOL) is the designated agency for labor programs;[214] and the Department of Education (DOE) is the designated agency for education programs.[215]  Given the breadth of TANF-related programs and services, any one of these agencies, or another, could be the appropriate agency for filing a Title II charge related to TANF.  If two or more designated agencies have apparent responsibility over a complaint, the DOJ must designate one of those agencies as the agency that will handle the complaint.[216]

        The majority of courts addressing the issue have held that it is not necessary to exhaust administrative remedies by filing an administrative complaint with the Department of Justice[217] or other designated agency, or the EEOC if the claim against a public entity relates to employment under Title II,[218] or to use grievance procedures,[219] before filing a lawsuit, but a few have held otherwise.[220]  The statute of limitations for filing a court action is the same as for an analogous claim under state law, such as a state or locality’s human rights law if that law covers discrimination on the basis of disability.[221]  Available relief includes declaratory and injunctive relief and compensatory damages,[222] although some courts have held that discriminatory intent is required for compensatory damages.[223]  Some courts have held that punitive damages are available as well,[224] though a showing of discriminatory intent is necessary.  In the context of disability discrimination, however, some courts have held that intentional discrimination does not require specific intent to discriminate.  In the words of one court, it “may be inferred when a policymaker acted with at least deliberate indifference to the strong likelihood that a violation of federally protected rights will result from the implementation of the policy . . . or custom.”[225]  The Supreme Court held in a case brought under Title IX of the Civil Rights Act that the general rule is that federal courts have the power to award any appropriate relief in cases brought under federal statutes, “absent clear direction to the contrary by Congress,”[226] suggesting a presumption in favor of a broad array of remedies. This case, however, did not involve punitive damages.  The question of whether the Eleventh Amendment prohibits lawsuits seeking some types of relief against states under Title II of the ADA is discussed in Chapter 4.

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D. Section 504 of the Rehabilitation Act

        Section 504 of the Rehabilitation Act[227] prohibits discrimination against people with disabilities on the basis of disability in programs and services that receive federal financial assistance and by federal executive agencies and the Unites States Post Office. The ADA was enacted, in part, because Section 504 of the Rehabilitation Act was not sufficiently broad in scope, but Section 504 remains in effect, and advocates should continue to use it when appropriate. As the ADA does not cover the programs and services of federal agencies, claims against federal agencies must be brought under Section 504.

        Section 504 requires each federal executive agency to promulgate its own Section 504 regulations, and the regulations of each agency are not identical. Therefore, it is always necessary to consult the regulations of the particular federal agency that operates or funds the program in question. The Department of Justice also has Section 504 “coordination regulations,”[228] intended to serve as a guide to other agencies.  To the extent permitted by law, agencies’ Section 504 regulations should be consistent with the DOJ coordination regulations,[229] so advocates should consult those regulations as well.  In 1992, Section 504 was amended to provide that the standards used to determine Section 504 claims of discrimination in employment are the same standards as those in the ADA.[230]  Many courts rely on case law under Section 504 to interpret Title II of the ADA,[231] and there is much in the legislative history to support the view that Congress intended Title II to contain the same requirements as Section 504.[232]  Nevertheless, in a few respects, Title II differs from Section 504 and some of the Section 504 regulations, and Title II provides more protection than some of the case law interpreting Section 504.[233] Thus advocates may be able to use the ADA even when Section 504 case law is not favorable.

        Because many state and local government entities receive federal financial assistance, many discrimination claims against state and local government entities can be brought under Title II and Section 504.  There is no prohibition on bringing claims under both statutes.  Since not all Section 504 regulations are the same, and none are identical to ADA Title II regulations, there may be good reasons to bring both claims.

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E. Application of Title II to TANF Programs

(i) Does the ADA Apply to TANF Programs?

        Before the ADA can be applied to particular aspects of TANF programs, a threshold question must be addressed: does the ADA apply to TANF programs at all? The unequivocal answer is yes.

        PRWORA specifically provides that the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and other specified federal civil rights laws “shall apply to any program or activity which receives funds provided under this part.”[234] This, however, does not end the inquiry, because the Supreme Court has held that at least in some situations, a general federal anti-discrimination statute does not apply to conduct authorized by another, more specific federal law.  In Traynor v. Turnage,[235] the Supreme Court held that the Rehabilitation Act did not invalidate a Veterans Administration (VA) regulation that classified some types of alcoholism as “willful misconduct,” thereby disqualifying some individuals with alcoholism from receiving extensions of time to use VA tuition assistance.  The Court held that the Rehabilitation Act did not “expressly contradict” the more “narrow, precise and specific” “willful misconduct” exception.[236]  There was evidence that Congress assumed this provision would be interpreted to apply to some people with alcoholism when the “willful misconduct” provision was enacted.[237]  In addition, the Court noted the close timing of the two pieces of legislation the VA Act was amended in 1977, and the Rehabilitation Act was amended to apply to federal agencies in 1978 and concluded that Congress would have been explicit if it intended the Rehabilitation Act to invalidate the VA Act’s “willful misconduct” definition.[238]  It also relied on the principle that repeals by implication are disfavored.[239]  

        The situation in Traynor could not be more different from the issue here. First, the major rationale for Traynor, that appeals by implication are disfavored, has no applicability here. Second, unlike Traynor, where the federal discrimination law was amended after the Veterans Act, the ADA was in existence prior to the enactment of PRWORA and has not been amended since passage.  In addition, Congress went out of its way to make clear in PRWORA that PRWORA does not authorize states to engage in conduct that would violate the ADA.  Thus, Traynor should not be an impediment to applying the ADA to TANF programs and services.  Although PRWORA does state that “this part shall be interpreted to entitle any individual or family to assistance under any State program funded under this part,”[240] this language was included to make clear that Congress did not intend to continue the entitlement to benefits that existed under AFDC.  It does not refer to the rights an individual may have under other laws, such as the ADA. Title II of the ADA applies to all state and local government programs, whether or not they are entitlement programs, and the question of whether a program or service is an entitlement is not even considered by courts in Title II cases.[241]  Thus, this should have no bearing on ADA issues.

        In August 1999, the Office of Civil Rights (OCR) of the U.S. Department of Health and Human Services issued guidance on the application of federal civil rights laws to TANF programs.[242]  Thus HHS obviously shares the view that the ADA and Section 504 apply to many aspects of TANF programs design and implementation, including the program access requirement, the prohibition on unnecessary eligibility standards that screen out people with disabilities, the prohibition on unnecessary segregation, and the application of the ADA to private entities under contract with TANF programs. The Guidance gives a number of examples of issues that may violate the ADA, including program eligibility standards that screen out people with disabilities and the failure to ensure effective communication with individuals with hearing, speech, and vision impairments, and it provides examples of reasonable modifications in TANF programs.

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(ii) Discrimination on the Basis of Association in the TANF Program

        Many ADA claims on behalf of TANF applicants and recipients will come within the ADA’s prohibition on discrimination on the basis of association with a person with a disability. For example, if a TANF program fails to make reasonable modifications for a parent or caretaker with a disability that are needed to satisfy work or other requirements and the entire family is sanctioned as a result, the children in the family would have a claim on the basis of association with a person with a disability. 

        Courts have interpreted the prohibition on discrimination on the basis of association with a person with a disability broadly in Title II cases involving access to government programs and services.  For example, a couple seeking to become foster parents were permitted to challenge a policy of disclosing the disabilities of the children of prospective foster parents to the foster child’s biological parents.[243] Parents and grandparents of children with hearing impairments were permitted to challenge the elimination of counselors fluent in sign language from a mental health program on the basis that they were being denied the services they needed to help their relatives with disabilities.[244]          

        In ADA employment discrimination cases, however, many courts have interpreted the prohibition on discrimination on the basis of association narrowly, holding, for example, that employees who miss work to care for sick relatives are not protected by Title I of the ADA.  The rationale for these decisions, however, was not that the ADA’s prohibition on associational discrimination did not apply, but rather that individuals who failed to comply with neutral time and attendance requirements were not “qualified individuals with disabilities” under the ADA because, by violating time and attendance requirements, they were unable to meet essential requirements of their jobs.[245]  This should not be an issue in most Title II TANF claims alleging discrimination on the basis of association with a person with a disability in state and local programs.  As discussed in Chapter 6, the burden for establishing that an individual is “qualified” is less onerous under Title II claims that do not involve employment than under Title I, and thus these cases should be distinguishable.

        Moreover, courts have recognized that even under Title I, some aspects of employment, like fringe benefits, are intended not only for employees but also for family members, and courts have therefore allowed employees without disabilities to sue under the associational provision to challenge discrimination in employer-provided health benefits.[246]  Thus even under Title I there is case law supporting the notion that individuals without disabilities may sue when rules have a discriminatory effect on family members with disabilities. 

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(iii) Services Provided Under Contract in TANF Programs

        Some TANF programs, such as the Wisconsin W-2 program, contract out administration to private organizations.[247]  Others contract out particular parts of the program, such as the disability assessment process.[248]  TANF services provided under contract are subject to many Title II requirements.[249]  The fact that privately operated programs, such as day care centers,[250] job training programs, and private organizations conducting disability assessments are covered by Title III of the ADA as privately operated places of public accommodation does not exclude them from the reach of Title II, if they are operating under license, contract, or other arrangements with TANF programs.

        Advocates should obtain and review contracts between welfare agencies and contractors to see whether these contracts mention contractors’ obligations under Title II of the ADA and if so, how this obligation is defined.  Boilerplate language that the private contracting organization “will comply” with the ADA is better than nothing, but is unlikely to result in ADA compliance, because contracting organizations have not committed to do anything specific. Contractors may not even know what ADA compliance means in the context of the particular program. Advocates should also seek a role in the contract drafting, negotiation, and renewal process.

        It may not always be easy to determine when a private organization is delivering Title II services under contract and when it has received state and local government funds to operate its own, private program.  The answer, however, is largely irrelevant, because any private organization that accepts federal TANF funds will be subject to Section 504 of the Rehabilitation Act.

        It may also be unclear whether private-public “partnerships” in the TANF and Welfare-to-Work programs are public entities under Title II.  The answer will largely depend on what those partnerships do.  If they operate programs that deliver services to clients, they should be treated as public entities.

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    [93].  See Pub. L. 101-336, 104 Stat. 328 (1990) (codified at 42 U.S.C. §§ 12101-12213 and scattered sections of 47 U.S.C.).

    [94]. 42 U.S.C.A. § 12101(a)(3) (West 2000).

    [95].  See 42 U.S.C.A. § 12101(a)(5) (West 2000).

    [96].  See 42 U.S.C.A. § 12101(a)(7) (West 2000).

    [97].  See 42 U.S.C.A. §  12101(a)(9) (West 2000).

    [98].  See 42 U.S.C.A. § 12101(a)(8) (West 2000).

    [99].  42 U.S.C.A. § 12101(b)(1) (West 2000).

    [100].  See 42 U.S.C.A. §§ 12111-12117 (West 2000).

    [101].  See 42 U.S.C.A. §§ 12131-12165 (West 2000).

    [102].  See 42 U.S.C.A. §§ 12181-12189 (West 2000).

    [103].  See 47 U.S.C.A. §§ 152, 221, 225, 611 (West 2000).

    [104].  See 42 U.S.C.A. §§ 12201-12213 (West 2000).

    [105].  See 42 U.S.C.A. § 12201(a) (West 2000).

    [106].  H.R. Rep. No. 101-485(II), at 32 (1990); see also S. Rep. No. 101-116, at 9 (1989).

    [107].  See H.R. Rep. No. 101-485(II), at 33, 44.

    [108].  See H.R. Rep. No. 101- 485(II), at 31 (1990); S. Rep. No. 101-116, at 9 (1989).

    [109].  See 1998 National Organization on Disability/Louis Harris Survey of Americans with Disabilities, available at .

    [110].  42 U.S.C.A. § 12132 (West 2000).  Title II also contains requirements for city and state public transportation systems that are not relevant to TANF programs.

    [111].  See 42 U.S.C.A. § 12134(a) (West 2000).

    [112].  See 42 U.S.C.A. § 12134(b) (West 2000).

    [113].  42 U.S.C.A. § 12131(1) (West 2000).

    [114].  28 C.F.R. § 35.130(b)(1)(i)-(vii), § 35.130(b)(3)(i)-(iii) (1999).  Specifically, Title II prohibitions denying opportunity to participate; providing unequal, separate or different benefits; providing an opportunity to participate that is not equal; providing separate or different benefits except when necessary to provide benefits that are as effective; providing significant assistance to an agency that discriminates; denying an opportunity to participate in planning boards; using criteria or methods of discrimination that have a discriminatory purpose or effect or perpetuate discrimination of